Lifting Africa’s return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Lifting Africa will be glad to exchange any non-discontinued, unused items within the 14-day return policy. To issue a reund or exchange, you must provide proof of purchase in the form of an online receipt, gift, receipt, shipping invoice, or member purchase history. Item(s) must be returned in the original packaging, with tags and in new unused condition. There must be no visible stains, hairs or odour in the item(s) in order to receive an exchange or refund. If these requirments are not met then Lifting Afirca has the right the return the item(s) back to you.
All exchanged merchandise will not be charged a re-shipping fee, you are responsible for the shipping fee for returning the merchandise. If for whatever reason we don’t receive your return, please make sure you keep your proof of postage and email email@example.com with the proof and we will see where and anything has gone wrong with the return.
All items purchased in our sales are not eligible for a refund only exchange for store credit.
Please note your order may be delivered in several parcels and please allow up to 10 days to receive your exchange.